Customer Messaging · Built for the Jewelry Trade

Your customer asks "is it ready?" before you get to tell them

SIYOQ sends the updates a jewelry business already sends by hand — order ready, repair collected, instalment due, balance outstanding — automatically, from your own verified business number.

  • Guided WhatsApp onboarding
  • Your number, your account
  • Built for the jewelry trade

Messaging that already knows the order, the weight and the balance

Generic messaging tools give you a blank box and a contact list. SIYOQ is wired into the jewelry workflow, so a message carries the tag number, the purity, the instalment count and the amount without anyone typing it twice.

  • Orders and delivery

    Booked, in production, ready, delivered — with item, weight and branch.

  • Repair and service

    Item received, estimate ready, work done, ready to collect.

  • Schemes and instalments

    Joining, instalment due and received, maturity and closing intimation.

  • Bills and receipts

    Tax invoice, advance receipt, payment confirmation, as a document.

  • Outstanding and ageing

    Balance reminders by ageing bucket, cheque due alerts.

  • Approval and issue

    Goods issued on approval, with the list and the return due date.

  • Rates and offers

    Daily rate publish and festival offers, to opted-in customers only.

  • Occasions and follow-up

    Birthday, anniversary, dormant customer, post-visit thank you.

The difference is what happens before the message is written

  • Generic messaging tool

    Upload a spreadsheet of numbers, write the message, hope the columns line up.

    SIYOQ

    The message is filled from the order, invoice or scheme record it came from.

  • Generic messaging tool

    Someone remembers to send the ready-for-collection message. Or forgets.

    SIYOQ

    Marking the order ready in JOS is the send. No second step to forget.

  • Generic messaging tool

    Replies sit in a separate inbox, disconnected from the customer's account.

    SIYOQ

    Replies attach to the customer ledger, visible to the staff who handle them.

  • Generic messaging tool

    Consent is a column in a sheet, if anyone maintains it.

    SIYOQ

    Opt-in is a field on the customer with its source and date, and opt-outs block sends everywhere.

  • Generic messaging tool

    Templates written from scratch, rejected, rewritten, resubmitted.

    SIYOQ

    Jewelry templates drafted, submitted and approved as part of onboarding.

Four steps, and we do most of them with you

SIONIQ acts as a technology provider that enables businesses to use WhatsApp Business communication as part of their business operations.

  1. Verification

    We take your entity details through Meta business verification and get your display name approved.

  2. Your number

    You authorise your own WhatsApp Business Account and register the number customers will see.

  3. Templates

    We draft your templates in your languages, submit them for approval and map each to a JOS event.

  4. Live

    Messages start sending on save or on schedule. Delivery status, reports and support from day one.

Sending well is what keeps you sending

A number that gets reported loses its quality rating and then its limit. SIYOQ is built to protect the asset you cannot replace — your business number.

  • Opt-in

    Consent on the record

    Captured with source and date at the counter, on the KYC form, at scheme joining or in the app.

  • Categories

    Transactional vs promotional

    A customer can take order updates and decline offers. Promotional templates only reach customers opted in for them.

  • Opt-out

    Stop means stop

    One request blocks that number across every module, every branch, every template.

  • Hygiene

    Suppression list

    Opt-outs, repeated failures and do-not-contact numbers are excluded from sends automatically.

  • Visibility

    Sender health

    Quality rating, messaging limit and template status shown before they become a problem.

  • Audit

    Full trail

    Who sent what, to whom, from which template, on whose consent — for any date range.

A platform fee from us, conversation charges from Meta

Two lines, no bundling games. You pay SIYOQ for the software, onboarding and support. WhatsApp conversation charges are set by Meta and billed on what you actually use.

  • Counter

    Single showroom

    • One verified sender number
    • Core template set, all modules
    • Two-way inbox, delivery reports
    • Verification and onboarding done for you
  • Most chosen

    Chain

    Multi-branch

    • Separate sender number per branch or brand
    • Custom templates and languages
    • Role permissions, conversation assignment
    • Branch-wise reporting and usage
  • Trade

    Wholesale · Manufacturing

    • Approval, issue and jobwork messaging
    • Karigar and counterparty updates
    • API access for your own systems
    • Named onboarding contact

SIONIQ Tech Private Limited

SIYOQ is a product of SIONIQ Tech Private Limited, a software company building JOS — the Jewelry Operating System — for jewelry manufacturers, wholesalers, retailers and bullion traders in India and abroad.

  • Registered office

    Hyderabad, India

    SIONIQ Tech Private Limited

    82/A, Building 8, 2-293, Road Number 55, opposite Peddamma Talli Temple, CBI Colony, Jubilee Hills, Hyderabad, Telangana 500033

Get Started

Let us show you your own orders
going out on WhatsApp

Tell us your branch count and the modules you run. We will set up the templates, walk through verification and show you the reports on a demo instance first.